Cancellation and Refund Policy

 

1. Introduction

PlotViw Loans operates as a funding intermediary. We help individuals and businesses connect with potential lenders, private funding companies, investors and business partners.

This policy explains how cancellations and refund requests are handled in connection with our intermediary services.

PlotViw Loans does not act as a direct lender and does not guarantee loan approval, funding, investment returns or completion of any transaction.

2. Cancellation of a Funding Requirement

You may contact PlotViw Loans to withdraw or cancel your funding requirement at any stage before the transaction is completed.

After receiving your request, we will review the status of your enquiry and take reasonable steps to stop further work or communication relating to that requirement, where possible.

If your information has already been shared with a potential funding provider or another party, we may not be able to reverse that disclosure. Any further handling of your information will be subject to our Privacy Policy and applicable law.

Cancelling an enquiry does not automatically cancel any separate agreement you have entered into directly with a lender, investor, funding provider or other third party.

3. PlotViw Loans’ Borrower-Side Commission

PlotViw Loans charges a commission of 2% of the total loan amount actually received by the borrower.

The following conditions apply:

  • No advance payment of this borrower-side commission is required.
  • The commission becomes payable only after the borrower receives the loan funds in their bank account.
  • If the borrower does not receive the loan funds, the borrower-side commission does not become payable merely because an enquiry was submitted, meetings were arranged, documents were discussed or a funding provider considered the requirement.
  • If the borrower receives the loan amount, the applicable 2% commission becomes payable under the agreed payment terms.

Example: If a borrower receives ₹50 lakh in their bank account, the borrower-side commission is ₹1 lakh.

This commission arrangement is separate from any fees or charges imposed by a third-party funding provider.

4. Refunds of PlotViw Loans’ Commission

Since the borrower-side commission is payable only after the borrower receives the loan funds, there is ordinarily no advance borrower-side commission to refund.

If a dispute arises concerning the commission amount, the amount received by the borrower, a payment already made or the applicable agreement, the matter will be reviewed based on the transaction records, written terms and applicable law.

Nothing in this policy removes any refund right or legal remedy that a person may have under applicable law.

5. Processing Fees and Other Third-Party Charges

A funding transaction may involve charges such as:

  • Processing fees.
  • Legal and documentation charges.
  • Memorandum of Understanding (MoU) or other paperwork charges.
  • Valuation and technical assessment fees.
  • Due diligence and verification fees.
  • Mortgage, registration or security-related charges.
  • Taxes and other statutory charges.
  • Other charges imposed by a funding provider or service provider.

These charges are separate from PlotViw Loans’ borrower-side commission.

PlotViw Loans does not collect or bear these charges unless expressly agreed in writing for a particular transaction.

The party requesting or receiving such a payment is responsible for explaining its purpose, payment conditions and refund terms. Refunds of third-party charges are subject to the relevant agreement, the responsible party’s applicable policy and applicable law.

PlotViw Loans cannot guarantee a refund of an amount paid directly to an independent lender, investor, funding company or service provider.

6. Upfront Payments Requested by Third Parties

Some funding providers or service providers may request payment before completing verification, valuation, processing or other work.

Before making such a payment, you should independently verify:

  • The identity and authority of the recipient.
  • The purpose and amount of the payment.
  • The service that will be provided.
  • The conditions under which the amount may or may not be refunded.
  • The written agreement and relevant supporting documents.

Do not assume that an advance payment will be refunded if funding is declined or a transaction does not proceed.

Be cautious of guaranteed-approval claims, unexplained payment requests or pressure to pay urgently without proper documentation.

7. Cancellation by a Funding Provider

A lender, funding company, investor or other provider may decline, withdraw or discontinue a proposal for reasons including eligibility, due diligence, documentation, risk assessment, availability of funds or failure to agree on the terms.

PlotViw Loans does not control an independent provider’s decision.

If a provider declines or withdraws a proposal, the borrower’s commission to PlotViw Loans does not become payable unless the borrower has actually received loan funds, as described in this policy.

Any refund of fees paid to that provider will be governed by the relevant agreement and applicable law.

8. Investments and Joint Ventures

For investments, joint ventures and business partnerships, cancellation and refund terms may differ from those applicable to loans.

Grievance Redressal and Contact

Before transferring funds, contributing property or signing an agreement, all parties should clearly document the payment terms, cancellation conditions, exit arrangements, refund rights and allocation of risks.

PlotViw Loans does not guarantee the return of an investment, recovery of contributed funds, payment of profits or successful completion of a partnership.

Any refund or exit rights will depend on the applicable agreement and law.

9. How to Submit a Cancellation or Refund Request

To request cancellation or raise a refund-related concern, contact PlotViw Loans using the details below.

Please provide:

  • Your full name and contact details.
  • The nature of your funding requirement.
  • The date of your enquiry or transaction, if known.
  • Details of the payment or charge in question, if applicable.
  • Any relevant receipt, invoice or written agreement.

We may request additional information to understand the matter and verify the relevant records.

We will review the request and respond within a reasonable period, subject to the complexity of the matter and any applicable legal requirements.

10. Changes to This Policy

PlotViw Loans may update this policy from time to time to reflect changes in its services, business practices or applicable law.

The latest version will be published on this page with the updated date.

11. Contact Us

For cancellation or refund-related questions, please contact us:

Website: https://loans.plotviw.com

Business Name: PlotViw Loans

Business Type: Funding intermediary

Email: plotviw@gmail.com

Phone/WhatsApp: 8329183287

Business Address: Harvalem, Sanquelim, Goa, India 403505

12. Important Notice

PlotViw Loans’ borrower-side commission is 2% of the total loan amount actually received by the borrower and is payable only after receipt of the loan funds in the borrower’s bank account.

Other fees and charges may be payable to separate parties and are subject to their applicable agreements and the law.

Nothing in this policy excludes any refund, cancellation or other right that must be provided under applicable law.

Last Updated: 15 October 2026